Recent Why SERVPRO Posts

Black Mold Growth in West Valley City

5/6/2021 (Permalink)

Image of mold patches on the corner of a white wall Visible mold growth

Mold growth that is visible may appear like an undeniable indication of a mold problem.

However, some individuals don't see little signs of mold development or they believe it's simply residue or smudged dirt. Now and then individuals basically overlook unmistakable black mold in their West Valley City, UT home.

On the off chance that you can see mold growth, regardless of whether it's just little, you should call a remediation company quickly.

Little mold patches can spread quickly.

Visible mold in your home is enough evidence to determine a problem. In the event that you don't deal with the mold problem right away, it will soon turn into a more concerning issue. Obvious mold and mildew growth could likewise be an indication that there is a substantially bigger mold problem that could be hiding in full colonies behind walls.

At times you won't not understand there is mold in your home, particularly on the off chance that it doesn't quite look normal. Some mold development looks white and string like. Other forms show up as bunches of little dark spots. They can be dark-brown, light-brown, green or even a dark-green shade.

Damage Repair Due to a Faulty Toilet

4/30/2021 (Permalink)

Image of a person replacing a toilet Replace a leaking toilet to avoid further damage.

When your clients' homes flood due to leaking toilets, it may be difficult to understand the details of their claims. There is a reason that SERVPRO is a preferred vendor for many providers. The Claims Information Center gives you and the homeowners you serve in West Valley City, UT, all the information you need to issue an honest and fair payout.

Leaking Toilet Repair

Find the Source

The first step in fixing a leak is figuring out its source. A toilet leak can come from several places:

  • Overflowing bowl
  • Leaky Supply line
  • Cracked tank
  • Unsealed base


The reason it's important to find the source is that it helps water damage mitigation experts determine the contamination level of the water, which can affect how much it costs to repair the damage. It also determines the type of toilet repair your clients need. In many cases, a leaking toilet can be fixed by replacing the supply line or tightening the bolts at the base. If this doesn't work, however, other steps have to be taken.

Remove the Toilet

While homeowners' policies may not cover the repair of the old toilet, you want them to be able to fix the problem quickly so that no more water damage is done to the home. They or a qualified plumber will likely need to remove the toilet to replace the broken seal underneath it. If the seal itself isn't the problem, they should keep the water valve shut off to the toilet until it can be replaced.

Replace the Toilet

Once the source of the leak has been repaired, the toilet just needs to be put back in place. A certified plumber can ensure that the job is done properly so that no further water damage occurs.

No matter how much damage a leaking toilet causes, SERVPRO's CIC keeps you and your client informed about the repairs that are needed and the subsequent expenses. Choosing SERVPRO as your preferred vendor ensures efficient, excellent service.

Mold damage Remediation

2/25/2021 (Permalink)

Image of mold growth found on baseboard. Baseboard mold damage.

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.

If you suspect that your home or business has a mold problem, SERVPRO Of West Valley City can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation.

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts: 

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor which can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Water Damage in West Valley City

2/25/2021 (Permalink)

Image of a rusty broken pipe. Broken pipe leading to water damage in West Valley City, UT.

Water damages happen quite frequently in the West Valley City area. The most common that we see are from failed supply lines from a toilet or fridge.

When experiencing a water loss in your home you should first:

  • Shut off the water
  • Remove furniture from the area
  • Call your insurance agent
  • Call SERVPRO for a free consultation or emergency services

When dealing with a water loss from a broken supply line or pipe it is considered a Category 1 or clean water source. Most of your building materials that are wet will be salvaged and restored to pre loss conditions.

About SERVPRO

SERVPRO of West Valley City has a quick response time. All our technicians are background checked and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. 

Understanding How SERVPRO Helps With Claims and Disaster Response

12/22/2020 (Permalink)

Image of a silhouette of a woman going up with letters behind stating "damage claims" SERVPRO can help with your claims and disaster response.

No business owner has the time or wants to deal with a disaster. The interruption alone creates enough complications. Instead of dealing with claim services on your own, wouldn’t it be better to have someone to help you through the process? A disaster response company, such as SERVPRO, is a perfect partner for dealing with the aftermath and stress. These companies help business owners and operators, like you, in at least three ways.

3 Ways SERVPRO Helps With Claims 

1. Rapid Response

After a fire, flood, or any major crisis, you need a rapid emergency response. The increasing damage does not stop after putting out a fire or turning off the water. You must remove all contributing factors. Mitigation companies do not waste any time getting to your facility and putting a stop to the crisis. After the first responders move out, the mitigation team moves in.

2. Intermediary Between Insurers and Clients

The claim services department of nearly all insurance companies does not make the process of filing easy. You must adhere to numerous rules and cross every T and dot every I. As an emergency relief partner, SERVPRO can help mediate between the insurer and yourself, making the process more comfortable for everyone.

3. Preparation and Prevention Tips

The primary reason to call SERVPRO in West Valley City, UT, is to mitigate and restore your building. However, another benefit of the partnership is getting a property assessment. Expert mitigation practitioners will walk you through different preparation and prevention suggestions, ensuring your awareness of potential problems and how to circumvent them.

No business owner can afford extensive business interruption. Hiring a professional mitigation and restoration service can limit the recovery timeline. However, a company will also receive a partnership with claims services and future planning beyond a quick response. Having a knowledgeable and responsible team to help you through a crisis is priceless and often necessary to ensure a smooth recovery.

Learn How To Use a Snake for Minor Drain Clogs

7/28/2020 (Permalink)

Image of a clog in the drain and water not going through Clogs in the bathroom or kitchen sink are relatively common occurrences in homes.

Clogs in the bathroom or kitchen sink are relatively common occurrences in homes, and they do not always require a phone call to a handyman. Most clogs occur within the first few feet of pipe below the sink, which means that instead of calling a remediation company in West Valley City, UT, you can use a standard household auger or snake to relieve the clogged drain. However, it is essential to use the tool correctly to avoid doing further damage, like a pipe break. Freeing up a stopped sink with an auger is a four-step process.

1. Uncoil and Push Into Drain

you will want to uncoil about a foot of the snake, and then gently push the head of the auger into the drain. Continue feeding the auger into the pipe until you feel some resistance. Know that the first sign of resistance is likely not the clog; it is probably the trap. You want to rotate the snake, pushing it gently past the trap before continue further into the pipe.

2. Feel Resistance, work it out

When you feel resistance again, you want to repeat the process above. Gently push into the clogged drain while rotating the auger. You can also use a slight forward and backward motion to help break away the clog. If you push too hard, you risk tangling the auger within the drain, at which point you will need a professional's help.

3. Free Movement, Recoil the Snake

When you feel the auger push through the clog and move freely through the pipe, it is time to recoil the snake, pulling it free of the drain. Once the snake ifs removed, run warm water down the drain to ensure the clog has cleared.

4. Call a Professional

If the clog is not free, or if you did not experience resistance, then it is time to call a professional. Plumbers and remediation experts have commercial augers that can reach further into your system. Do not use a drain cleaner.
If your sink is clogged, it is OK to try and remove it on your own. However, if you are struggling, make sure to call a professional to avoid doing more damage.

Reasons To Call SERVPRO for Every Mitigation Need

5/29/2020 (Permalink)

SERVPRO technician removing mold from white wall with proper clothing. SERVPRO's specialists are certified and trained with proper techniques.

When homeowners need repairs and restoration, it's important to be able to call someone they trust. Damage to homes in West Valley City, UT, can result in costly insurance claims and secondary damage if it's not mitigated quickly and properly. SERVPRO commits to being Faster to Any Size Disaster through a reliable network of local technicians. Here are some reasons to choose them over other companies.

2 Reasons to Choose SERVPRO 

Broad Experience

The certified restoration experts at SERVPRO are trained in techniques to address a variety of problems:

  • Fire damage
  • Flood damage
  • Storm damage
  • Mold damage


Their broad expertise comes in especially handy after disasters that encompass several types of damage. For example, a fire that breaks out in a home can take a lot of water to put out, leaving behind not only smoke damage but also water issues. Full remediation requires a team that moves Faster to Any Size Disaster to address everything that is wrong with the home.

Vendor Program

As a preferred vendor for many insurance companies, SERVPRO offers benefits that make it stand out among its competition. The Claims Information Center provides all the information about each cleanup job necessary for filing an accurate insurance claim. Any changes to the process are updated in the system in a timely manner, providing a level of transparency that is hard to beat. When clients call 1-800-SERVPRO, they are referred to a local team that has met the stringent qualifications of 21 guidelines for service. The technicians provide 24-hour service to ensure that the damage is assessed and addressed as quickly as possible.

SERVPRO is committed to being Faster to Any Size Disaster by utilizing a trusted network of experts throughout the country who can provide quick, quality service. Wherever there is damage to a home after a fire, flood or storm, there is likely a team of SERVPRO technicians nearby, ready to mitigate it.

Understanding the Water Damage Assessment Process

5/1/2020 (Permalink)

SERVPRO drying equipment placed on carpet floor in business hall SERVPRO drying equipment used to speed up the drying process.

Your commercial property in West Valley City, UT, may be inspected regularly to ensure that it is flood resistant. A broken pipe or heavy storm, though, can get past all the precautions you have put in place. When water restoration experts arrive at your building, they conduct a series of assessments and pretesting to tell them exactly what needs to be done to fix the problem.


Water Inspection


Water damage can vary greatly in terms of extent and contamination. First, technicians have to determine the water source:

  • Broken or leaky pipe
  • Sewer backup
  • Storm runoff


Water is clean when it comes straight out of a pipe that feeds your faucets or supply lines, but that doesn't mean that it stays clean. By testing the water's contamination level, specialists can determine the equipment and procedures they will need to mitigate the damage. Then they formulate a plan that you can include on your insurance claim to get the payment process started.


Content Inspection


After the water is identified and removed, technicians start to move out the contents of your building, particularly those that may stain the floors and cause more damage. They also inspect each item to determine whether it can be repaired or needs to be replaced. Through this pretesting process, they identify items that are not total losses, thus reducing the amount on your insurance claim.


Structure Inspection


Walls, ceilings and floors often bear the brunt of water damage. Your insurance agent will likely want to know how much of the building is affected, and the technicians assess the damage before any repairs begin. If they suspect mold damage, they can test for growth and determine if it was caused by the covered incident. This step helps them get an accurate estimate for your claim.


By pretesting your building and its contents, restoration experts gain the big picture for the remediation process. This can lower your claim and improve its accuracy from the start.

SERVPRO Helps Communities Recover From Natural Disasters

3/31/2020 (Permalink)

Basement cleaned up and with flood cuts on walls, SERVPRO's drying equipment placed to speed up the drying process Basement flooded

When disaster strikes an entire community, each insurance claim is joined by hundreds of others. For the insurance agent covering your West Valley City, UT, home, this means hours of effort to work through detailed paperwork. SERVPRO serves insurance companies and homeowners by offering a claims inventory system that cuts through home cleanup and repair confusion, simplifying the completion of claims for agents.

The Claims Inventory System in Action

A single insurance agent, entire firms, and claims adjusters can all use the claims inventory system to complete their paperwork more quickly. Trusted cleanup, restoration, and mitigation companies provide data, estimates, and pertinent information to the inventory. The information is then made available to professionals in the following ways:

  • An organized collection of claims, arranged by damage type as well as by type of loss
  • Reviewed files for each individual homeowner
  • Regional and national repair and reconstruction cost comparisons
  • Recorded response times

While you're waiting for news about your own insurance claim, insurance personnel are sorting through the details of many homeowners' claims. The inventory makes it quick and easy for professionals to access repair estimates, client details, service options, and other pertinent information.

Actions You Can Take While Waiting


While your insurance agent is at work on your claim, there are some steps you can take to speed up the process. These include gathering documentation, such as copies of your insurance information and proof of homeownership. It's also important that you document all damages. Use written records and photographic evidence as much as possible. Although you probably don't want to work on repairs that property damage restoration professionals will cover, you should board up or tarp any openings that would expose your home to further damages.

Community Partners Working Together


There are many ways that SERVPRO works to improve property restoration in West Valley City, UT. The claims inventory system is one example of these efforts, speeding up the results of your insurance claim, so you can get back to your desired routine.