Recent Posts

Why Does the Sewer Back Up After a Storm?

12/26/2019 (Permalink)

Flood damage in green letters with flooded street Flooding in a commercial building can cause sewer back up.

As a commercial building owner in West Valley City, Utah, you are responsible for taking care of your property after a storm. You have to know who to call to take care of a problem. When you first enter your building, you may notice a foul, sewer smell. Sewer backup during a storm does not always happen, but it can. You may have to deal with this problem for the following reasons:

• Excess water
• Blockages
• Breaks

3 Reasons Sewers Back Up After a Storm


No matter why you have sewage seeping into your building, you may want to call in a commercial storm remediation team right away.

Excess Water

Storms are often associated with rain water. When there is a lot of water falling at once, the ground may not be able to hold it all. As the water table rises, flooding happens all over the area. Not only does the rising water table push water into basements and low-lying areas, but it also causes the sewer to run out of space. When the sewer cannot go down, it must come up.

Blockages

Storms can also lead to blockages in your pipes or in other parts of the sewer system. When rocks and other debris are washed into the sewer, it may block up some of the piping. This again leaves the traveling sewage with few options. Because it cannot go forward, you may have to deal with a sewer backup.

Breaks

When trees and powerlines are downed, sewer lines can get broken. When these lines are broken, you may have to deal with contaminated, black water seeping into your commercial building. A break may take a while to take care of, so your sewage may have to be turned off until the problem can be properly addressed.

It is never fun to deal with a sewer backup. When this issue is accompanied by other storm damage, you may feel overwhelmed and worried without the help of a team of experts.

3 Steps for Reducing Water Damage After a Flood at Your Business

12/26/2019 (Permalink)

Blue carpet wet with flooded water in small office. Office suffered water damage.

When your West Valley City, Utah, commercial building is damaged by flooding, it can be difficult to know where to begin with cleanup efforts. Waterlogged drywall, ruined carpeting and damaged machinery may only be a few issues you have to deal with. However, there are a few steps you can take to begin the recovery process, and knowing some helpful damage tips may give you peace of mind as you work to restore your business.

3 Steps to Begin The Recovery Process


1. Reduce Humidity Levels

After a flood, the humidity levels in your building may spike due to increased water vapor in the air. This may accelerate mold growth, especially in the case of black mold. Because this type of fungus can spread quickly, it is wise to lower humidity any way you can. Open the windows, run fans and turn on your building’s air conditioner if you have been told it is safe to do so. These damage tips may help you keep the threat of mold at bay until help arrives.

2. Call for Professional Flood Mitigation

If a pipe burst in your employee restroom and caused a flood, you may believe there is no hurry in calling for cleanup because the damage has already been done. However, calling in a flood damage and restoration company as soon as you can may reduce the risk of long-term problems, such as mold growth and structural weakness. Flood technicians might also be able to prevent the spread of flood waters to other areas of your building and prevent them from reaching major systems, such as electrical fuse panels.

3. Sort and Set Aside Items for Restoration

Flood technicians may be able to offer you cleaning tips and restoration options for your inventory or office equipment. While not all items may be salvageable, having assistance during this process can help you feel more confident about recovery.

Facing a flood at your West Valley City, Utah, business can be a stressful experience. However, being aware of a few helpful damage tips can give you the peace of mind you need to begin cleanup and restoration efforts.

6 Helpful Hints About Filing a Water Damage Insurance Claim

12/26/2019 (Permalink)

Drying equipment placed in middle of bedroom with removed carpet. Water damage in residential home.

Insurance claims for water damage are on the rise. In fact, water damage claims are purportedly the second most reported petitions in West Valley City, Utah. However, questions often arise when homeowners try to decipher the legal jargon of insurance policy, and many frequently become frustrated over exemptions and exclusions. Here are six hints to help you decode the steps you to take when making a water damage insurance claim.

6 Steps to Make a Water Damage Claim. 



1. Take pictures of the damaged area immediately after finding the water. Also, continue taking pictures during all stages of cleanup and restoration. If the damage is due to a pipe burst, take pictures of the pipe as well. Offer a copy of all photos to the insurance adjuster.

2. Contact your insurance agent regarding the loss. Ask the agent questions about your coverage, the time limit to file a claim, and deductibles. Request information on repairs, restoration, and how long a claim takes to process.

3. Establish your claim by filling out the claim forms as soon as you receive the papers. Return the completed documents to the insurance company right after you finish the paperwork.

4. Keep a list of damaged and lost items. Include all steps taken to clean or discard major items, if possible. Also, take pictures and keep the photos with the records to substantiate the loss. If receipts are available for destroyed or damaged items, provide copies with your insurance claim.

5. Request receipts and a detailed list of all work done by your water repair and restoration company. Also, ask the team to include a list of all supplies used to clean and sanitize the area.

6. If your family needs to relocate during cleanup and restoration, keep receipts. Extensive records required may include living expenses, replacement clothing, and meal expenditures.

Once your insurance claim has been settled, and the insurance company accepts your submission, a payment is typically sent to cover the terms of the settlement. If the claim is refused, you have the right to contest the refusal and the right to hire an attorney.

What You Should Know About Floods

11/26/2019 (Permalink)

Green letters stating Flood Damage with picture of flooded street behind. Floods can be dangerous.

Floods are one of the most common natural disasters on this planet. They can destroy buildings and cause water damage. They can also be dangerous too. A few ways a flood can occur might include the following:

• Excessive rain
• A stream or river that has overflowed
• A damaged dam

No matter how the flooding happens, it’s important to know what you are dealing with.

Here is what you should know about floods.



Danger - Flood Water

One of the biggest concerns during these types of natural disasters is black water. This type of water is severely contaminated. Flood water isn’t just rain; it’s full of sewage, chemicals, and dangerous items such as broken glass or metal. It’s very important that you avoid touching the water and don’t drink it.

After the initial disaster, you may be able to return to your commercial building in West Valley City, Utah. However, be sure to wear protective gear when dealing with any water damage or mold. Thoroughly clean or throw away anything that has been submerged in this water, and seek help from professionals.

Location - Flash Floods

It’s important to realize that floods can truly happen anywhere, at any time. Flash floods can occur when rain falls heavily on the already highly-saturated soil. They can also happen when the soil is dry and doesn’t absorb water well. This creates lots of runoff that can cause flash flooding in low areas.

If your business is in a region that could be subject to flooding, be sure to find high ground that you could evacuate to. To minimize risk, every building should have a secure escape route and a backup plan.


Key - Awareness


Local radio stations normally keep people aware of weather conditions, especially during a storm. While this is helpful and can help you prevent water damage in your building, you can also take personal precautions that can ensure your safety.

By steering clear of black water and realizing the risk of flash flooding, you can be prepared for both types of water disaster.

3 Common Causes of Water Damage in Your Home

11/26/2019 (Permalink)

Hail hitting on top of roof during storm.  Hail damage can be a leading cause of water damage in West Valley City, UT.

When Mother Nature has a bad day in West Valley City, Utah, sometimes you do too. Many different natural disasters can lead to flooding inside of your home. Unfortunately, even on a sunny day you can experience a pipe burst or water line break that causes the same result.

Be aware of three common causes of residential water damage and what to do if it happens to you.



1. Natural Disasters

Torrential downpours are not the only event in nature that can cause flooding in your house. Hurricanes, snowstorms, ice or hailstorms can be sources of water damage, and even fires can be a potential threat due to firefighting efforts. In any of these emergency situations, consider your safety first. After you and your family are out of danger, contact a storm damage and water restoration company that specializes in emergency services. From tarping a roof to prevent further damage to removing the excess flood waters, professionals can walk you through the steps needed to return your home to preloss condition.

2. Broken Pipe or Line Break

When a pipe burst or water line break occurs, your house can become flooded with clean, uncontaminated water. In this situation, take action immediately to reduce the risk of secondary water damage. A water restoration specialist can inspect the damage and remove the standing water, and they can also dry, dehumidify and restore your home and its contents.

3. Sewage Backup

A sewer backup is an emergency situation due to the level of contamination in sewage. Immediately leave your home and do not touch the contaminated water. Specialists typically arrive within a few hours with the appropriate equipment to safely remove the water and debris. Your home and possessions will be dried, sanitized and restored.

Whether the cause is from nature or a man-made source, flooding at your home in West Valley City, Utah, should be addressed promptly. When a rainstorm or pipe burst ruins your day, take action by calling in professional water restoration experts. Also, check with your homeowners insurance agent to see if water damage is covered under your policy.

The Insurance Adjuster Considers It a Partial Loss

11/26/2019 (Permalink)

Kitchen has soot and fire damage all over counters and stove. Kitchen fire damage in West Valley City, UT.

You have just had a serious fire. The flames are out, the tarps are in place and the windows are boarded up. Once the building is secured from the elements, it’s time for the insurance adjuster to open the claim, assess the damage and most likely tell you that it is a partial loss. However, when it comes to a serious fire loss, it is important for you to bring in your own expert.

Add a Licensed Professional Engineer to Your Team


The adjuster only represents the interests of the insurance company. You need someone to represent your interests. A licensed professional engineer with fire loss experience and a structural engineering background can help in several ways.

• Evaluate the steel beams and iron components, looking for damage from intense heat.
• Evaluate HVAC and ductwork for fire and smoke damage.
• Inspect the roof, exterior walls and siding for evidence of hidden damage from the heat.
• Identify areas where fire and smoke damage need to be repaired before new walls go up.
• Evaluate water damage and check for the presence of mold in water-damaged areas.

Present the Engineer’s Report of Actual Damage

This is where the fun begins. The engineer identified problems that the adjuster couldn’t or didn’t want to see. If all damage identified by the engineer is repaired, the cost is going to be higher than the adjuster’s estimate. Next comes the negotiation but, when it comes to fire restoration claims, nothing is easy. Hopefully, the negotiation will be a matter of the engineer and adjuster discussing their estimates using language that you probably wouldn’t understand. If they come to an agreement, and if you agree, the work can begin.

Bring in the Contractors and Get Started

When dealing with a fire loss, quality restoration is best handled by skilled professionals and specialized equipment. You are fortunate that a team of fire restoration specialists can be found close by in West Valley City, Utah. See how smoothly things go with experts on the job.

Why Does the Sewer Back Up After a Storm?

10/23/2019 (Permalink)

Tiled shower with sewage damage Sewage Backup in West Valley City, UT.

As a commercial building owner in West Valley City, UT, you are responsible for taking care of your property after a storm. You have to know who to call to take care of a problem. When you first enter your building, you may notice a foul, sewer smell. Sewer backup during a storm does not always happen, but it can. You may have to deal with this problem for the following reasons:

• Excess water
• Blockages
• Breaks

No matter why you have sewage seeping into your building, you may want to call in a commercial storm remediation team right away.

Excess Water in West Valley City Home



Storms are often associated with rain water. When there is a lot of water falling at once, the ground may not be able to hold it all. As the water table rises, flooding happens all over the area. Not only does the rising water table push water into basements and low-lying areas, but it also causes the sewer to run out of space. When the sewer cannot go down, it must come up.

Blockages

Storms can also lead to blockages in your pipes or in other parts of the sewer system. When rocks and other debris are washed into the sewer, it may block up some of the piping. This again leaves the traveling sewage with few options. Because it cannot go forward, you may have to deal with a sewer backup.

Breaks

When trees and powerlines are downed, sewer lines can get broken. When these lines are broken, you may have to deal with contaminated, black water seeping into your commercial building. A break may take a while to take care of, so your sewage may have to be turned off until the problem can be properly addressed.

It is never fun to deal with a sewer backup. When this issue is accompanied by other storm damage, you may feel overwhelmed and worried without the help of a team of experts.

3 Steps for Reducing Water Damage After a Flood at Your Business

10/23/2019 (Permalink)

Room with green SERVPRO equipment drying out shelves stocked with shoes. Commercial water damage in West Valley City, UT.

When your West Valley City, UT, commercial building is damaged by flooding, it can be difficult to know where to begin with cleanup efforts. Waterlogged drywall, ruined carpeting and damaged machinery may only be a few issues you have to deal with. However, there are a few steps you can take to begin the recovery process, and knowing some helpful damage tips may give you peace of mind as you work to restore your business.

Commercial Disaster Recovery Process



1. Reduce Humidity Levels

After a flood, the humidity levels in your building may spike due to increased water vapor in the air. This may accelerate mold growth, especially in the case of black mold. Because this type of fungus can spread quickly, it is wise to lower humidity any way you can. Open the windows, run fans and turn on your building’s air conditioner if you have been told it is safe to do so. These damage tips may help you keep the threat of mold at bay until help arrives.

2. Call for Professional Flood Mitigation

If a pipe burst in your employee restroom and caused a flood, you may believe there is no hurry in calling for cleanup because the damage has already been done. However, calling in a flood damage and restoration company as soon as you can may reduce the risk of long-term problems, such as mold growth and structural weakness. Flood technicians might also be able to prevent the spread of flood waters to other areas of your building and prevent them from reaching major systems, such as electrical fuse panels.

3. Sort and Set Aside Items for Restoration

Flood technicians may be able to offer you cleaning tips and restoration options for your inventory or office equipment. While not all items may be salvageable, having assistance during this process can help you feel more confident about recovery.

Facing a flood at your West Valley City, UT, business can be a stressful experience. However, being aware of a few helpful damage tips can give you the peace of mind you need to begin cleanup and restoration efforts.

6 Helpful Hints About Filing a Water Damage Insurance Claim

10/23/2019 (Permalink)

Green SERVPRO equipment in the hallway of a West Valley City home. Water damage in hall and living of this West Valley City home.

Insurance claims for water damage are on the rise. In fact, water damage claims are purportedly the second most reported petitions in West Valley City, UT. However, questions often arise when homeowners try to decipher the legal jargon of insurance policy, and many frequently become frustrated over exemptions and exclusions. Here are six hints to help you decode the steps you to take when making a water damage insurance claim.

Do you know how to make a water damage claim?


1. Take pictures of the damaged area immediately after finding the water. Also, continue taking pictures during all stages of cleanup and restoration. If the damage is due to a pipe burst, take pictures of the pipe as well. Offer a copy of all photos to the insurance adjuster.

2. Contact your insurance agent regarding the loss. Ask the agent questions about your coverage, the time limit to file a claim, and deductibles. Request information on repairs, restoration, and how long a claim takes to process.

3. Establish your claim by filling out the claim forms as soon as you receive the papers. Return the completed documents to the insurance company right after you finish the paperwork.

4. Keep a list of damaged and lost items. Include all steps taken to clean or discard major items, if possible. Also, take pictures and keep the photos with the records to substantiate the loss. If receipts are available for destroyed or damaged items, provide copies with your insurance claim.

5. Request receipts and a detailed list of all work done by your water repair and restoration company. Also, ask the team to include a list of all supplies used to clean and sanitize the area.

6. If your family needs to relocate during cleanup and restoration, keep receipts. Extensive records required may include living expenses, replacement clothing, and meal expenditures.

Once your insurance claim has been settled, and the insurance company accepts your submission, a payment is typically sent to cover the terms of the settlement. If the claim is refused, you have the right to contest the refusal and the right to hire an attorney.

How To Prepare Your Home Before Rain

9/23/2019 (Permalink)

SERVPRO trucks on standby SERVPRO knows that immediate action is crucial when suffering storm damage in West Valley City, UT.

You can't decide when flooding will impact your area; torrential rains can come any time of the year. However, you can affect how much damage the storm can do to your home.


With a little preparation, you can keep storm damage to a minimum.

First, you should prepare your family by doing the following:

• Collecting important items such as extra medication
• Putting important documents in waterproof casing
• Knowing possible escape routes
• Checking that your insurance covers floods

Once you have done those things, you should protect your home from flood damage. Here are a few ways you can keep your house ready for whatever Mother Nature throws your way:

Clean Your Gutters

If your gutters and storm drains are clogged when the rain starts coming down heavily, this could cause serious problems. Your storm drains give the water a safe place to go, but debris stops this from happening. Instead, the water collects and spills over into areas you wanted to keep it from.

Make sure that you have your gutters and storm drains in West Valley City, UT, professionally cleaned every spring and fall. This simple step can help you avoid severe flood damage. In fact, it could save you money in the long run.

Fill Foundation Faults

Does your foundation have cracks? Even the smallest openings can make flooding worse than it otherwise would be. These breaks allow water to seep in, which causes flood water to damage the foundation. Over time, this can cause further flood damage and even structural problems. Get those cracks fixed while they are still small.

Add Retaining Walls

As you work on landscaping in the spring and fall, consider adding a retaining wall. These beautiful features not only look great, but they can also keep your home from flooding and prevent soil erosion.

No amount of planning is 100 percent foolproof. If floods still enter your home, be sure to have a professional cleanup crew in West Valley City, UT, fix your home immediately.