Recent Posts

Black Mold Growth in West Valley City

5/6/2021 (Permalink)

Image of mold patches on the corner of a white wall Visible mold growth

Mold growth that is visible may appear like an undeniable indication of a mold problem.

However, some individuals don't see little signs of mold development or they believe it's simply residue or smudged dirt. Now and then individuals basically overlook unmistakable black mold in their West Valley City, UT home.

On the off chance that you can see mold growth, regardless of whether it's just little, you should call a remediation company quickly.

Little mold patches can spread quickly.

Visible mold in your home is enough evidence to determine a problem. In the event that you don't deal with the mold problem right away, it will soon turn into a more concerning issue. Obvious mold and mildew growth could likewise be an indication that there is a substantially bigger mold problem that could be hiding in full colonies behind walls.

At times you won't not understand there is mold in your home, particularly on the off chance that it doesn't quite look normal. Some mold development looks white and string like. Other forms show up as bunches of little dark spots. They can be dark-brown, light-brown, green or even a dark-green shade.

Damage Repair Due to a Faulty Toilet

4/30/2021 (Permalink)

Image of a person replacing a toilet Replace a leaking toilet to avoid further damage.

When your clients' homes flood due to leaking toilets, it may be difficult to understand the details of their claims. There is a reason that SERVPRO is a preferred vendor for many providers. The Claims Information Center gives you and the homeowners you serve in West Valley City, UT, all the information you need to issue an honest and fair payout.

Leaking Toilet Repair

Find the Source

The first step in fixing a leak is figuring out its source. A toilet leak can come from several places:

  • Overflowing bowl
  • Leaky Supply line
  • Cracked tank
  • Unsealed base


The reason it's important to find the source is that it helps water damage mitigation experts determine the contamination level of the water, which can affect how much it costs to repair the damage. It also determines the type of toilet repair your clients need. In many cases, a leaking toilet can be fixed by replacing the supply line or tightening the bolts at the base. If this doesn't work, however, other steps have to be taken.

Remove the Toilet

While homeowners' policies may not cover the repair of the old toilet, you want them to be able to fix the problem quickly so that no more water damage is done to the home. They or a qualified plumber will likely need to remove the toilet to replace the broken seal underneath it. If the seal itself isn't the problem, they should keep the water valve shut off to the toilet until it can be replaced.

Replace the Toilet

Once the source of the leak has been repaired, the toilet just needs to be put back in place. A certified plumber can ensure that the job is done properly so that no further water damage occurs.

No matter how much damage a leaking toilet causes, SERVPRO's CIC keeps you and your client informed about the repairs that are needed and the subsequent expenses. Choosing SERVPRO as your preferred vendor ensures efficient, excellent service.

Help! My Toilet Overflows When I Take a Shower!

4/15/2021 (Permalink)

Image of a person drying water from the shower floor. Clear a clogged pipe as soon as possible.

Is your toilet gurgling or overflowing when you take a shower? If so, there's probably a blockage somewhere between the main sewer line and the toilet. This obstruction will cause the shower water to back up. Home bathrooms are often designed so that the water from the shower travels to the toilet drain first. This can result in a toilet overflow. After performing sewage cleaning once, you're going to want the issue resolved as soon as possible. There are several ways to try to deal with the clog yourself if you don't want to hire professionals right away.

Ways to Deal With a Clog 


Plunge the Toilet

A toilet plunger can often dislodge an obstruction in the line. Any plunger is better than none, but the best is one with an extra rubber flange built-in. This will create a tighter seal when plunging. If you see any materials coming up from the bottom of the bowl, this could indicate that a clog is breaking up. This could be messy if there's a significant blockage that breaks free and causes another toilet overflow. The assistance of sewage cleaning experts can ensure proper cleanup and sanitization.

Snake the Toilet

A plumber's snake or auger is a long cable with a corkscrew end. There are a few different varieties, but they all work by feeding the wire through the drain line and turning the corkscrew to dislodge blockages. Try to feel for obstructions as you're feeding it down the line.

Clear the Drain Cleanout

Your West Valley City, UT, home should have a drain cleanout plug where your drain line ends (e.g., crawlspace, basement or outside). Look for a large screw-on cap (i.e., the plug) in one of these areas. Remove the plug and feed the snake down the drain to remove any obstructions. A blockage may be further down the line, in which case you'll probably need to hire a professional plumber.

You must clear a clogged pipe in your bathroom line as soon as possible. You can probably avoid further problems, including a disgusting sewage cleaning job.

Mitigation and Remediation: Are They Different?

4/12/2021 (Permalink)

Image of person holding a paper cut shaped person on top of paper cut shaped like waves. Know the difference between mitigation and remediation to get back to business after a flood.

When you are considering a flood cleanup company, you might hear the terms mitigation and remediation. Many think these two terms on synonymous, but they aren't. When dealing with a storm damage cleanup company in West Valley City, UT, you should know the difference between these two services.

The Simple Answer

When answering this question, you only have to look at the differences in the definitions.

  • Remediation is making things better for your business.
  • Mitigation is reducing the amount of impact that on a business.


When you think about a flood cleanup company for your business, you should choose a company that does prevention, mitigation and remediation. This way, you cover all of your bases.

Differences Between Mitigation and Remediation

Storm Damage Remediation

Storm damage remediation is a lot more complex than the simple definition of remediation takes into account. A remediation company most often acts as a restoration company. It is about fixing the problems caused by flooding and other storm damage and getting your business back to normal.

Think of remediation like the word remedy. A storm remediation company makes things better. Sometimes this is through replacing damaged equipment or a part of the building, and sometimes it is through rebuilding key systems.

Storm Damage Mitigation

Mitigation is another animal entirely. Instead of removing and rebuilding, mitigation reduces the severity of a situation. This service focuses on things that help to prevent more damage. In the case of something like storm damage, companies can clean up the water and then use chemical and physical methods to prevent mold from growing.
During mitigation, it is all about reducing the problems that the flood caused and not about repairing the damage or preventing it before it happens. The only way it deals with prevention is by preventing further damage from a situation.

Hiring a flood cleanup company is a big decision. By understanding the difference between mitigation and remediation, you can make an informed choice about which company better suits your business's needs.

How Drain Cleaners Might Cause More Harm Than Good

3/29/2021 (Permalink)

Image of clogged pipe Drain cleaners can damage your pipes.

Nothing is more annoying than a clogged drain when you are in a rush. It might be tempting to pour a cleaning agent into it and hope for the best, but this can cause more harm than good. Some homeowners find themselves with more plumbing problems than they planned on when using store-bought products to clear a clog.

Drain Cleaners Cause Damage

Unfortunately, sometimes your typical clog remover is one of the worst things you can put down a drain. You do not want to use drain cleaner on:

  • Older pipes
  • Weak pipes
  • Metal pipes
  • Pipes that are completely blocked


It can even cause harm when your pipes are new. Most of these cleaners contain caustic chemicals, and if you use them incorrectly, they can cause a leak. This causes water damage, and you will find yourself calling a sewage cleaning company in West Valley City, UT, to fix the problem.
A good rule of thumb is always to read the directions on any drain opener very carefully. The instructions will tell you exactly how to use it on a clogged drain. The majority of cleaners specifically say not to use it when your pipes are completely blocked. Pouring a cleanser down a completely blocked pipe can cause the cleaner to weaken your pipes.

Calling the Professionals

Sometimes it is necessary to call a professional to take care of the problem. A drain clog can be an indicator of a much larger problem. This is particularly true if the problem is in your toilet. Multiple bends could be clogged, and there is a good chance that what you are dealing with is raw sewage. This can be dangerous if you are not wearing the proper protective gear.

Drain cleaners are not always the best solution for dealing with a clog. They can damage your pipes, cause sewage leaks and generally make things worse. A clogged drain doesn't have to be a big deal, but you do need to be careful about what you use to fix it.

How To Prevent Mold Growth After Water Damage

3/19/2021 (Permalink)

Image of a professional with a humidity meter. Call in professionals to assess the damage.

Mold prevention is one of the most important things you can do after your home is damaged by water. Whether a pipe breaks or it is from a flood, mold will start to grow quickly. Fortunately, you can do a few things to stop this from happening.

Tips to Prevent Mold Growth After Water Damage

Call In Professionals

One of the best things you can do is call a damage specialist in West Valley City, UT. They can:

  • Assess the damage
  • Use commercial grade mold and mildew cleaners and preventatives
  • Repair the damage


Not only can professionals prevent mold growth, they often work with insurance companies to make filing your damage claim easier.

Stop Leaks Quickly

One of the keys to stopping mold is to stop what is causing the moisture. This could be a leak or generalized flooding. If the flooding is from a leak, consider shutting off the water main or stop valves. Stopping it will help prevent mold; it can give you a headstart in dealing with the damage.

Dry Wet Areas

Get the area dry as quickly as possible for the best mold prevention. Professionals do this by setting up fans and other drying equipment, but you can start by soaking up as much water as possible if the water damage is from a leak. If the problem is from a flood, you are best off letting the professionals set up pumps to get the water out.

Remove Damaged Drywall and Materials

Damaged drywall, flooring and wood can be soaked with water. There could also be moisture damage behind these that needs to be dealt with. You need to get any damp or damaged materials out before mold can take hold. This can save you thousands in remediation costs.

Whether the damage is from a leak or a natural disaster, the best way to stop it from growing is to use these mold prevention tips. With mold, it is best to act quickly before it takes hold.

What Does Commercial Property Insurance Cover?

3/15/2021 (Permalink)

Image of an insurance form Commercial insurance is important

Commercial insurance plays a vital role in protecting your business interests in the event of an emergency. One coverage that most business owners carry is commercial property insurance. Unlike liability insurance, this part of your policy covers what your business owns.

What It Covers Against

Commercial property insurance covers you against losses of all varieties. It covers:

  • Fire damages
  • Loss due to theft
  • Flood damage
  • Natural disasters


For instance, if your business suffers from a pipe breaking and floods, this insurance will cover the damages. The same goes for wind and fire damage.

What It Covers

This type of insurance covers most of your business assets. Just as liability insurance covers your client or customer's person and property, this insurance covers yours. This includes things like landscaping damage, building damage, inventory damage, and stolen inventory. It protects everything your business owns. In some cases, this insurance covers cleaning your business after a flood or fire and the cost of a remediation company in West Valley City, UT.

Why You Need It

You could suffer significant financial loss in the event of a disaster. Imagine your building or office destroyed by fire. The damage can be devastating. You could lose everything. Make sure your commercial insurance policy covers the cost of all valuable property and cleanup necessary to make your business whole again.

What To Look For in a Policy

There are some basics that you need to know when you are looking for commercial property insurance. The first thing you should do make a list of all of your commercial property. This list should include sheds, outbuildings, inventory, industrial equipment, office equipment and important paperwork.
Anything that you want to be protected against loss should be on that list. Bring that list to your insurer. Ask them for a policy that covers as much as possible within your budget.

Commercial insurance covers a lot, but some policies don't have property coverage. If you read your policy and it doesn't have this coverage speak to your insurance agent.

Mold damage Remediation

2/25/2021 (Permalink)

Image of mold growth found on baseboard. Baseboard mold damage.

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.

If you suspect that your home or business has a mold problem, SERVPRO Of West Valley City can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation.

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts: 

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor which can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Water Damage in West Valley City

2/25/2021 (Permalink)

Image of a rusty broken pipe. Broken pipe leading to water damage in West Valley City, UT.

Water damages happen quite frequently in the West Valley City area. The most common that we see are from failed supply lines from a toilet or fridge.

When experiencing a water loss in your home you should first:

  • Shut off the water
  • Remove furniture from the area
  • Call your insurance agent
  • Call SERVPRO for a free consultation or emergency services

When dealing with a water loss from a broken supply line or pipe it is considered a Category 1 or clean water source. Most of your building materials that are wet will be salvaged and restored to pre loss conditions.

About SERVPRO

SERVPRO of West Valley City has a quick response time. All our technicians are background checked and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. 

What if I Don't Have Flood Insurance?

2/24/2021 (Permalink)

Image of a flooded neighborhood. Flooding can lead to severe water damage.

Many areas aren't located on a floodplain or prone to flooding. However, there's always a possibility that you could find your West Valley City, UT, home in a flood one day. In that case, what happens if you don't have flood insurance? There are a few options available to assist you.

3 Things to Consider if You Don't Have Flood Insurance

1. Prepare Ahead of Time

If there's a chance of an impending flood, it's best to be safe by being proactive. Move valuables and important documents to higher levels (e.g., upstairs or up on shelves). You can also put smaller important items in a clean, dry washing machine or dishwasher; they will keep water both in and out. If any of your valuables are too big or bulky to move (e.g., antique furniture), you can put a drain pan under each leg to keep the water away from it. However, this won't help for floodwaters that are more than an inch or two high.

2. Consider a Loan

If you've experienced a flood and your home has sustained damage, but you don't have flood insurance, you can consider getting a loan. The U.S. Small Business Association offers loans for which you can qualify even if you're not a business owner. They're primarily for homeowners who don't have flood insurance. These low-interest loans are available up to $200,000 for primary residence damage. The SBA also offers loans up to $40,000 for personal property damage (also available for renters).

3. Check Into Federal Disaster Assistance

The United States President must declare your state a major disaster area to get federal disaster assistance from the Federal Emergency Management Agency. They also must mark your county for individual assistance. A federal grant from FEMA will offer up to $33,000 per household for expenses incurred from a disaster like a flood. These expenses could include hiring flood damage restoration professionals, temporary housing, belongings replacement, and medical and funeral expenses.

If your home sustains a flood but no flood insurance, there are other options. Understanding them and being prepared before something happens can make a high-stress time a little less stressful.