Recent Posts

How Does SERVPRO Clean Up the Coronavirus?

4/1/2020 (Permalink)

Image of coronavirus with orange letters stating Here to Help SERVPRO is ready to help with Coronavirus

After a confirmed coronavirus exposure at your West Valley City, UT, workplace, you likely have a stream of questions and concerns. Chief among them is how to manage COVID-19 cleanup. Here’s what you can expect when you enlist the help of an experienced bioremediation team from SERVPRO.


Smart, Deep Cleaning

When it comes to harboring germs, all surfaces aren’t created equally, and neither are the contaminants occupying them. Some can be cleaned. Some can be disinfected. Still others can be sanitized, and these three forms of cleanup aren’t the same:

  1. General cleaning: This is a basic cleanup. It’s designed to physically remove dirt and debris, as well as bacteria, fungi and viruses. It’s the first step in most cleaning processes, no matter the surface or contaminant.
  2. Disinfecting: This type of cleaning uses chemicals to kill germs on receptive surfaces rather than physically removing them. The number of microbes that are destroyed varies from disinfectant to disinfectant.
  3. Sanitizing: Reserved almost exclusively for bacteria, this form of cleanup isn’t shown to eliminate fungi or viruses, but a registered sanitizer removes 99.9% or more of harmful bacteria.


After coronavirus exposure, SERVPRO professionals will assess the situation at your workplace and use the optimal combination of cleaning techniques to perform a deep cleaning of all affected areas in accordance with current CDC guidelines, as well as any mandates from local authorities.

Effective Cleaning Agents


Due to the virus’s novelty, there is no cleaning product at present that has been tested against COVID-19. That said, SERVPRO’s proprietary cleaning agent, SERVPROXIDE, has shown effectiveness on hard, non-porous surfaces against viruses that are similar to COVID-19. SERVPROXIDE is a hospital-grade disinfectant that is EPA-certified.
Just as thorough, frequent hand-washing is an individual’s first line of personal defense against the coronavirus, proactive cleaning is one of the best ways to reduce the chance of coronavirus exposure at your workplace. While DIY sanitation of your workplace maybe tempting, the safest method of coronavirus cleanup for most commercial entities is to leave it to SERVPRO professionals who have been trained in the highest standards of cleanliness.

SERVPRO Helps Communities Recover From Natural Disasters

3/31/2020 (Permalink)

Basement cleaned up and with flood cuts on walls, SERVPRO's drying equipment placed to speed up the drying process Basement flooded

When disaster strikes an entire community, each insurance claim is joined by hundreds of others. For the insurance agent covering your West Valley City, UT, home, this means hours of effort to work through detailed paperwork. SERVPRO serves insurance companies and homeowners by offering a claims inventory system that cuts through home cleanup and repair confusion, simplifying the completion of claims for agents.

The Claims Inventory System in Action

A single insurance agent, entire firms, and claims adjusters can all use the claims inventory system to complete their paperwork more quickly. Trusted cleanup, restoration, and mitigation companies provide data, estimates, and pertinent information to the inventory. The information is then made available to professionals in the following ways:

  • An organized collection of claims, arranged by damage type as well as by type of loss
  • Reviewed files for each individual homeowner
  • Regional and national repair and reconstruction cost comparisons
  • Recorded response times

While you're waiting for news about your own insurance claim, insurance personnel are sorting through the details of many homeowners' claims. The inventory makes it quick and easy for professionals to access repair estimates, client details, service options, and other pertinent information.

Actions You Can Take While Waiting


While your insurance agent is at work on your claim, there are some steps you can take to speed up the process. These include gathering documentation, such as copies of your insurance information and proof of homeownership. It's also important that you document all damages. Use written records and photographic evidence as much as possible. Although you probably don't want to work on repairs that property damage restoration professionals will cover, you should board up or tarp any openings that would expose your home to further damages.

Community Partners Working Together


There are many ways that SERVPRO works to improve property restoration in West Valley City, UT. The claims inventory system is one example of these efforts, speeding up the results of your insurance claim, so you can get back to your desired routine.

What Does Rental Insurance Cover After a Fire?

3/27/2020 (Permalink)

Picture of files with letters saying document restoration SERVPRO can take care of your belongings and documents after suffering fire damage.

Homeowners aren't the only people who need insurance on the place they live. Whether you live in an apartment, town home or house in West Valley City, UT, you need renters insurance if you don't own your own place. For a relatively small monthly fee, you can protect yourself in the event of a fire or other disaster.

Personal Belongings

While the property owners are responsible for coverage that pays for the fire restoration services of the building itself, they are not required to cover your personal belongings. You need a renter's policy to protect certain items:

  • Electronics
  • Furniture
  • Clothing
  • Collections



Most policies cover replacement cost rather than the actual cost of the items. That way, even when items depreciate, you are still able to afford to replace them if they are damaged in a fire.

Temporary Housing

It's likely that your home will become uninhabitable while undergoing repairs. Your renters insurance policy may cover the short-term costs of temporary relocation. If, for example, you need to get a hotel for a few nights while a burned wall is replaced and repainted, you can make a claim on your policy. That way, you don't have to worry about extra out-of-pocket expenses.

Damage to Third Parties

Sometimes, an event in your apartment can cause fire damage to someone else's property or person. If this happens, your policy may cover some of their expenses. An upstairs neighbor who is injured exiting the building as a result of the fire in your home may need help with medical bills. When you live in close quarters, your neighbors' personal belongings can also get smoke damage. While they're not specifically covered on your policy, the event that caused the damage is, so they may be entitled to compensation.

Property owners aren't the only people who need insurance. It's important to have renters insurance to protect you, your belongings and others who are affected in case of a fire.

How To Tell Whether You Need Flood Insurance

3/27/2020 (Permalink)

Office blue carpet with water damage  Flooded office

How often are commercial properties in West Valley City, UT, affected by flooding? Even if your properties aren't at risk of weather-related floods, could other types of flooding lead to dilemmas? Do you know whether you need a commercial flood insurance policy?

Check out a few pertinent facts:

  • Snow that melts rapidly is one of the top causes of flooding.
  • Just a moderate amount of rainfall could lead to clogged drains.
  • Most commercial property insurance policies don't cover flood damages.
  • Many floods happen outside the high-risk zones.

There are many causes of flood damage, including new development in the area and wildfires.

If you own property in an area that receives snow or rainfall, is attached to a municipal plumbing system, or may be affected by wildfires or new buildings, you should have commercial insurance specifically for flooding.

Do You Need Insurance?

If you are located in a high-risk flood area and if your mortgage came from an insured lender or a federally regulated lender, then you are required to purchase the coverage. If neither of these applies, determine whether you operate in a flood zone. Don't forget to consider the costs to your business if you ever needed the insurance but didn't have it. Contact a flood damage repair and reconstruction company to determine the cost versus risk ratio.

What Does It Cover?

Your first protective step should be to determine whether you have flood coverage. If you don't research what a flood insurance policy covers. You'll generally find that this coverage provides protection from losses when rivers overflow, snow melts, dams break, and rainfall overflows gutters.
Not all water damage is covered by this insurance. For example, if you leave your sprinkler system running all night, the damage may not be covered. If melting snow causes damages to septic systems or your landscaping, you may not get help with those financial costs.

Are You Covered?

Flood insurance is a type of coverage that could help your business survive during a disaster. Carefully consider your level of risk, what is covered, and what isn't as you determine whether to purchase a policy or not.

Black Mold Growth in West Valley City

3/24/2020 (Permalink)

Corner of a room with black mold growing on walls Mold damage in West Valley City, UT.

Mold growth that is visible may appear like an undeniable indication of a mold problem.

However, some individuals don't see little signs of mold development or they believe it's simply residue or smudged dirt. Now and then individuals basically overlook unmistakable black mold in their West Valley City, UT home.

On the off chance that you can see mold growth, regardless of whether it's just little, you should call a remediation company quickly.

Little mold patches can spread quickly.

Visible mold in your home is enough evidence to determine a problem. In the event that you don't deal with the mold problem right away, it will soon turn into a more concerning issue. Obvious mold and mildew growth could likewise be an indication that there is a substantially bigger mold problem that could be hiding in full colonies behind walls.

At times you won't not understand there is mold in your home, particularly on the off chance that it doesn't quite look normal. Some mold development looks white and string like. Other forms show up as bunches of little dark spots. They can be dark-brown, light-brown, green or even a dark-green shade.

Water Damage in West Valley City

3/24/2020 (Permalink)

Broken pipe leaking water in residential home. Broken pipe leading to water damage in West Valley City, UT.

Water damages happen quite frequently in the West Valley City area. The most common that we see are from failed supply lines from a toilet or fridge.

When experiencing a water loss in your home you should first:

  • Shut off the water
  • Remove furniture from the area
  • Call your insurance agent
  • Call SERVPRO for a free consultation or emergency services

When dealing with a water loss from a broken supply line or pipe it is considered a Category 1 or clean water source. Most of your building materials that are wet will be salvaged and restored to pre loss conditions.

About SERVPRO

SERVPRO of West Valley City has a quick response time. All our technicians are background checked and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. 

Mold damage Remediation

3/24/2020 (Permalink)

Mold growth found under baseboard Baseboard mold damage.

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.

If you suspect that your home or business has a mold problem, SERVPRO Of West Valley City can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation.

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts: 

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor which can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The SERVPRO Claims Inventory System

2/26/2020 (Permalink)

Blue carpet in office flooded with water Local office in West Valley City, UT flooded.

Natural disasters affect entire communities, including West Valley City, UT, homeowners, business owners, emergency response personnel and their families, and insurance representatives. For first responders and insurance representatives, these situations are particularly difficult. These professionals often set aside their concerns about home and family to help others who are also trying to recover from disasters. SERVPRO, an emergency cleanup and restoration company, has made the process of filing an insurance claim a little bit easier for agents.

Three Ways the Claims Inventory System Helps

The restoration company has compiled a lot of vital information and created a system that connects agents to the facts and figures they need to complete claims. This claims inventory system helps in three ways:

  • Histories of claims are available through the system with corresponding numbers, comparisons, statistics, and other figures.
  • A database, run through the corporate headquarters, pulls together information from all over the country.
  • A user-friendly Management Dashboard guides the insurance agent through the system, making it easy to locate needed facts and reports.


When an agent has questions about putting claims together after a major disaster, the claims inventory system often provides the key to getting answers. Local access to nationwide answers speeds up the process of completing claims.


The Claims Inventory in Action


As an agent sets out to complete the paperwork for a client's claim, the professional often looks at similar situations. Through the database, the agent can look up related types of claims or search for comparable circumstances in local and national locations. The inventory system also provides comparisons of the costs required to complete repair work, as well as records of response times and obstacles to completing repairs.


Putting Families on Track for Full Recovery


When disasters affect communities such as West Valley City, UT, recovery requires everyone to work together. The faster an agent can complete an insurance claim, the sooner homeowners and the agent can return to other concerns. With SERVPRO's system, individuals and families throughout the entire community benefit.

5 Ways to Identify a Mold Problem in Your Home

2/20/2020 (Permalink)

Spots of mold growth found in rafters Mold growth found in the rafters of residential home in West Valley City, UT.

Do you regularly notice mildew in your bathroom, regardless of how often you clean it? The reappearance of mildew can signify a moisture problem, and significant humidity problems can lead to mold growth. Other than a full-scale mold inspection, is there a way to know if you have a problem? Yes. There are at least five ways to tell if you have a mold infestation.

  • Odors
  • Water damage
  • Growths and discoloration
  • Physical symptoms
  • Air quality and mold tests

How To Tell If You have Mold Growth


Odors


House mold tends to give off a musty smell. While it can be hard to tell if that odor is an outlier in certain areas, such as natural basements, it is a good indicator that you may have a problem, especially if the odor is prominent in other, drier areas of the home.

Water Damage


Has your home experienced any water damage recently, or have you noticed the sudden appearance of water rings on ceilings and walls? The presence of excess water is a good indicator that mold might be growing in your home, especially if the water damage wasn't repaired quickly.

Growths and Discoloration


Next, perform a visual mold inspection of your property. You are looking for odd three-dimensional growths. These developments will be fuzzy, and they can be various colors, typically grey, black, green or yellow. Also, you may notice only the beginning of discoloration in porous items.

Physical Symptoms


Your body can also be an excellent indicator of mold growth. For example, if you are suddenly experiencing itchy or watery eyes in certain areas of your home, then you may have an issue. However, physical reactions can also be evidence of allergies.

Air Quality and Mold Tests


The best way to tell if your home has black mold is to get it tested. Contact a mold remediation expert in West Valley City, UT, to take samples of your home.

A professional mold inspection may be the only surefire way to tell if your house has an infestation. However, the above signs can help you determine if a professional assessment is necessary.

Who's Responsible For What After an Apartment Fire

2/12/2020 (Permalink)

Window and wall of residential home damaged with fire, covered in soot and smoke. Fire damage in West Valley City, UT.

An apartment fire can raise a lot of questions: Did we lose any family heirlooms? Why didn't we ever replace that ancient, sparking coffeemaker in the kitchen? Are we on the hook for fire damage repairs, or is that the landlord's job? Here's a brief guide to who's responsible for what after a fire at a rental property in West Valley City, UT.

Guide of Responsabilities After an Apartment Fire

What the Property Owner Is Responsible For

In the simplest terms, a landlord is generally culpable for the apartment itself — more specifically its structure and fixtures. This typically includes components such as the following:

  • Plumbing
  • Kitchen and bathroom counters
  • Built-in cabinetry
  • Appliances
  • Windows and doors


If fire damage to any of these structural elements requires repairs, it's usually up to the landlord to fix them or, depending on the severity of the loss, enlist the help of an experienced fire restoration company. A landlord has a responsibility to bring the residence back up to habitable conditions ASAP.
The main exception to this provision is a fire caused by the renter. If a tenant's carelessness results in an apartment fire, and the landlord can prove that negligence, then the renter may be liable for the cost of structural and fixture-related repairs instead. For this reason, it's imperative that all parties involved take photos and videos of any fire damage after the event.

What the Renter Is Responsible For


The renter is culpable for whatever he or she brought into the apartment. These personal items can be large or small: everything from furniture and electronics to clothing and media. In short, if it wasn't there already when the renter moved in, then he or she is likely liable for any repairs or replacement that may be required.
If, however, the renter can prove that the landlord was responsible for the fire through negligence or failure to comply with building codes, then the landlord may be held liable for damage to the tenant's personal items.

The aftermath of an apartment fire can be chaotic. Knowing what you're responsible for — and what you don't have to worry about — is one way to begin regaining control of the situation and your sanity.