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3 Common Causes of Water Damage in Your Home

11/25/2020 (Permalink)

Image of hail hittng on the roof of a home Hail damage can be a leading cause of water damage in West Valley City, UT.

When Mother Nature has a bad day in West Valley City, Utah, sometimes you do too. Many different natural disasters can lead to flooding inside of your home. Unfortunately, even on a sunny day you can experience a pipe burst or water line break that causes the same result.

3 Leading Causes of Water Damage 

  1. Natural Disasters

Torrential downpours are not the only event in nature that can cause flooding in your house. Hurricanes, snowstorms, ice or hailstorms can be sources of water damage, and even fires can be a potential threat due to firefighting efforts. In any of these emergency situations, consider your safety first. After you and your family are out of danger, contact a storm damage and water restoration company that specializes in emergency services. From tarping a roof to prevent further damage to removing the excess flood waters, professionals can walk you through the steps needed to return your home to preloss condition.

  1. Broken Pipe or Line Break

When a pipe burst or water line break occurs, your house can become flooded with clean, uncontaminated water. In this situation, take action immediately to reduce the risk of secondary water damage. A water restoration specialist can inspect the damage and remove the standing water, and they can also dry, dehumidify and restore your home and its contents.

  1. Sewage Backup

A sewer backup is an emergency situation due to the level of contamination in sewage. Immediately leave your home and do not touch the contaminated water. Specialists typically arrive within a few hours with the appropriate equipment to safely remove the water and debris. Your home and possessions will be dried, sanitized and restored.

Whether the cause is from nature or a man-made source, flooding at your home in West Valley City, Utah, should be addressed promptly. When a rainstorm or pipe burst ruins your day, take action by calling in professional water restoration experts. Also, check with your homeowners insurance agent to see if water damage is covered under your policy.

How To Make a Water Damage Claim

11/24/2020 (Permalink)

Image of a bursting white pipe Bursting pipes can lead to water damage.

Water damage is the second-most frequent insurance claim that homeowners make, following right behind hail and wind damage. If your West Valley City, UT, home finds itself under attack from bursting pipes or other unwanted water, here’s how to make an insurance claim.

5 Steps to Make a Water Damage Claim

1. Take Photos

Before you do anything, take photos and videos of all damages just as they are. Do this before you clean anything, move anything or enlist the help of a certified water mitigation company. Documenting the evidence is important to the success of your claim. That “Fix Broken Pipe” sticky note on your desk can wait.

2. Contact Your Insurer and Fill Out the Paperwork

After you document the damage, contact your insurance company and let them know you’ve suffered water-related damages. They’ll likely have you fill out several forms. Be as accurate as possible.

3. Meet With the Claim Adjuster

Your insurer will send a claim adjuster to your residence to inspect the damage. How quickly this happens is subject to several factors, but in most states, an adjuster is required by law to appear within two weeks. He or she will examine evidence of bursting pipes, faulty appliances and the like.

4. Await Your Verdict

The claim adjuster has two more weeks after his or her visit to make a decision regarding the validity of your claim. If you disagree with the adjuster’s findings or the proposed reimbursement, try negotiating for a fairer settlement.

5. Collect Your Settlement

Once you and your insurer agree on a settlement for your claim, your insurance company should issue you a reimbursement check for the restoration. Be advised that they may not cover all repairs or the replacement of everything destroyed. Read your policy carefully or talk with your agent to gain a firmer understanding of what is and isn’t covered by your policy.

Bursting pipes happen; so do failing water heaters and faulty dishwashers. Follow the water damage claim process step by step, and you may be able to recoup most of your lost property.

4 Facts About Black Mold

11/17/2020 (Permalink)

Image of black mold growing on white wall above white tiles. Controlling moisture is a good way to prevent mold growth.

When you walk through the front door of your home in West Valley City, UT, and smell something musty, chances are good that you have mold growth somewhere in the house. If you follow your nose to where the smell is the strongest, you may be able to see the problem. A professional mold inspection, however, can give you a lot more information. Here are four things that are helpful to know about black mold if you suspect a fungus infestation in your home.

4 Things to Know About Black Mold 

1. It Is Not Always Black.

Despite the commonly used moniker for stachybotrys, black mold can be a variety of colors. If the growth is heavily concentrated, it may appear black, but it can also be a dark green or gray hue.

2. It Needs Moisture To Thrive.

Mold remediation experts often find old, unmitigated water damage in homes that have fungus problems. More often than not, excess moisture is likely the main catalyst for the growth. Spores are drawn to damp or humid areas, so controlling moisture in your home is a good way to prevent mold from growing.

3. It Is Always Present.

There is no such thing as a home without mold. Spores are everywhere. They hitch a ride on your clothes, shoes, bags and hair every time you walk through the door. This is why DIY test kits are often unhelpful. They detect the presence of spores but don't tell you much more. A professional mold inspection can reveal the type, location, size and concentration of the mold growth.

4. It Usually Requires Professional Remediation.

Cleaning up house mold is not as simple as wiping it down with a wet cloth. If the surface on which it grows is porous, it will root into the object, making it difficult to remove without special equipment.

If you get a whiff of the telltale odor of stachybotrys, get a mold inspection as soon as possible. Professionals can locate and deal with the problem much more thoroughly and efficiently than you could handle it on your own.

First Aid in the Workplace

11/12/2020 (Permalink)

Image of a first aid kit Be prepared by assembling your company's first aid kit.

The autumn is a gorgeous time of year, but it does bring severe weather, which can result in commercial devastation. For business owners who operate within frequent natural disaster zones, you cannot afford to neglect standard safety protocols, like creating a commercial first aid kit. You can talk to any disaster restoration service in West Valley City, UT, and they will tell you the commercial kits vary from home kits in several ways.

  • More supplies
  • Medical equipment
  • Resuscitation supplies


As you set about gathering your company's first aid supplies, it is crucial to understand more than the kit's contents. It would be best if you acknowledged the importance and need for such a precaution.

The Necessity of a First Aid Kit

The emergency kit is part of a business emergency preparedness plan. The kit's primary purpose is to help treat injuries until medical services can arrive on the scene. The kit tools can also resuscitate a victim, keeping them conscious until EMTs can see them. While it can be easy to overlook or maintain a proper kit, the consequences can be devastating when an emergency develops.

Contents of the Kit

Every company's first aid kit needs to contain several items. OSHA makes a list of 15 things that are necessary for every kit within a company.

  • Box adhesive bandages
  • Gauze pads (4X4)
  • 2 Large gauze pads (8x10)
  • Two triangular bandages
  • One package 2-inch wide gauze roller bandage
  • Moist towelettes or another wound cleaning agent
  • Tweezers
  • Scissors
  • Latex gloves
  • Adhesive tape
  • Blanket
  • Two elastic wraps
  • Splint
  • Resuscitation equipment
  • Directions for requesting emergency services

While a business must make other emergency preparations, the first aid kit is a significant component of any plan and employee safety. If you need help assembling your company's first aid kit, or understanding OSHA requirements, you can contact emergency services or a disaster restoration specialist in the area for assistance.

4 Steps of Action To Take After Storm Damage

10/28/2020 (Permalink)

Image of a flooded home Home flooded with storm water.

Whether you live in an area where the seasons bring an increased risk of hurricanes or an area where a home flood is more likely to occur because of broken pipes, you need to know how to respond after your home has been affected by flooding. Heavy rains, aging pipes, and backed up sewer systems are all potential causes of flooding in West Valley City, UT. Dealing with water or storm damage can be summed up in several vital steps:

Steps to Dealing With Storm Damage

1. Begin Drying Out Your Home

This may require shutting off the water to your home. It could also entail using buckets, mops, towels, or wet/dry vacuums to remove water. It's a good idea to open windows (if it's dry outside) and gather fans to circulate the air and prevent moisture from settling on surfaces.

2. Contact Professionals for Advice About Proceeding

There's a lot of potential for errors and further damage when the sheetrock, carpeting, and other elements of the home are covered with water. Call your insurance company for a better understanding of what your policy covers and whether there are specific steps you should take. This is also a good time to call a storm or water damage restoration company. These professionals have resources, training, and tools to appropriately handle cleanup and repairs.

3. Separate Items To Save and Discard

When it's safe, carry wet belongings outside where they can dry. Separate items with too much damage for repairs but don't haul them off yet. It's important that the insurance adjuster can see what you've lost in the home flood.

4. Dry and Disinfect Your Belongings as Quickly and Thoroughly as Possible

It doesn't take long for mold to start growing. If you've stuffed your wet clothes in a plastic bag, for instance, mold may set in within 24 hours. Instead, get your clothes, blankets, and similar materials in for laundering as quickly as you can. Some furnishings, such as mattresses and the pad under your carpet, are prime environments for mold.

It's very important to resist taking steps after a home flood until you've spoken with your insurance provider and restoration professionals. Prompt action is required, so get into contact with the pros as soon as you can.

Reducing Fire Hazards While Cooking

10/19/2020 (Permalink)

Image of woman in an apron holding a frying pan with fire. Many homes succumb to a grease fire.

The kitchen may be the heart of the home, but it is also the most at risk of fire. To help ensure you and your family's safety, adhere to the following safety tips that any fire restoration company in West Valle City, UT would provide.

  • Never leave the kitchen unattended
  • Do not overuse oil or grease
  • Keep appliances serviced and clean
  • Unplug appliances when not in use
  • Install smoke and fire detectors

Safety Tips To Reduce Fire Hazards While Cooking


Never Leave the Kitchen Unattended

Many accidental kitchen fires occur because items are left in the oven or on the stove unattended. Staying in the kitchen is the best advice for avoiding residential fire damage. You do not have to wait at the cooktop, but remaining in the room keeps you mindful and watchful.

Do Not Overuse Oil and Grease

Many homes succumb to a grease fire. Grease is a dangerous accelerant, and while the substance is useful in cooking, you should use it with an abundance of caution. The best cooking tips often suggest that a little oil or grease goes a long way, so avoid overuse in your recipes.

Keep Appliances Serviced and Clean

Many appliances can last years when well-maintained, but they can become a fire hazard if they are not. Old food crumbs, leftover grease, or other contaminants can add to an appliance fire's susceptibility, but faulty mechanics may also lead to a problem. All machinery, including kitchen appliances, require upkeep and maintenance; keep up with manufacturer recommendations.

Install Smoke and Fire Detectors

While installing a smoke or fire detector directly above a cooktop is likely problematic because it may produce many false alarms, you should place a sensor in or near the kitchen. These devices are essential early warning systems, and they may save you and your family, possibly even your home.

The above tips are universal suggestions for protecting your home and family. If you would like more specific recommendations, contact a local fire restoration company to assess your house.

Category 1 Water Cleanup

10/14/2020 (Permalink)

Image of a bursting pipe A bursting pipe can cause a lot of water to gush out.

A burst pipe can cause a lot of water to gush out in a short amount of time. Your response when this happens in your commercial building in West Valley City, UT, can mean the difference between an out-of-control mess and a fast fix. Mitigation of damage caused by clean water can be relatively painless if you get it taken care of quickly.

Where Do the Water Category Designations Mean?

Not all water damage is the same. One of the main factors that determines the details of the cleanup process that water restoration specialists must undertake is the category of water contamination:

  • Category 1 - clean
  • Category 2 - gray
  • Category 3 - black


Category 1 water comes from a clean source, such as a faucet, supply line or pipe. Examples of water in the second category include runoff from an overflowing bathtub or washing machine. Contaminated water in the third category may come from storm flooding or sewer problems. Water damage caused by moisture in the second or third category requires not only repair or replacement of ruined materials but also thorough cleaning, whereas damage caused by clean water is somewhat less cumbersome to handle.

What Are the Steps of the Cleanup Process?

When the water causing the damage is clean, such as the water from a broken pipe, technicians can move through the steps to restoration pretty quickly. They remove the excess water, tear out damaged materials, dry all surfaces and rebuild the structure so that it matches the way it looked before the accident occurred. The key is to call them as soon as you know there's a problem so that they can get started before the water becomes contaminated or before secondary damage such as mold growth forms.

Even though clean water cleanup is comparatively easy, it's still important to call your local mitigation team in a timely manner. Fast restoration ensures that no further remediation has to take place.

Tips To Keep Your Pipes From Freezing

9/24/2020 (Permalink)

Image of a bursting pipe Frozen pipes easily turn into the more serious problem of bursting pipes.

Winters in West Valley City, UT, can be harsh on your home. The cold weather can lead to frozen pipes, and because water expands when it freezes, frozen pipes easily turn into the more serious problem of bursting pipes. Keep everything running smoothly this winter so you can focus on staying warm without having to deal with any unpleasant plumbing surprises.

3 Tips to Avoid Freezing Pipes

  1. Insulate Pipes

One of the best defenses against frozen pipes can be to insulate any plumbing that is exposed to the outdoors. You can do this with a variety of products available for this purpose or even by wrapping or stuffing around them with makeshift materials such as newspaper.

  1. Empty Pipes When Not in Use

Freezing can't become an issue if there is nothing in the plumbing to freeze. Pipes that go to outdoor ponds, swimming pools, or sprinkler systems can be drained before winter weather hits to prevent bursting. Draining pipes can be much safer and better for the environment then using antifreeze and should work just as well.

  1. Take Extra Precautions During Extreme Weather

There are a few special precautions you can take during extremely cold weather to help stop freezing. While these may not be practical for everyday use, they can be useful in a pinch. Some quick or emergency fixes include

  • Letting the tap drip to keep water moving
  • Opening cabinets/cupboards to allow warm air to reach pipes
  • Turning up the thermostat at night

Taking preventative measures against pipe freezing should significantly lower the chances of a pipe bursting, but problems can still occasionally occur, especially in extremely cold weather. If worst comes to worst and you end up with frozen or burst pipes, it can be best to contact a restoration service to help you control any water damage or flooding that may occur. By catching problems early, you can save yourself a lot of hassle.

5 Signs You Have a Hidden Shower Leak

9/22/2020 (Permalink)

Image of a white wall covered with mold Presence of mold can be a sign of a shower leak in West Valley City, UT.

Residential plumbing is essential for the functionality of a house, but it is not uncommon for these systems to require maintenance. Unfortunately, it is not always apparent when corrective action needs to happen, like with a shower or bathtub leak. A water mitigation expert in West Valley City, UT, can provide some pointers on preventative steps to take, but you can never really know when a sudden leak will occur. To ensure that you find hidden leaks before they cause too much damage, consider the following five signs of a shower leak.

5 Signs Of A Shower Leak

1. Presence of Mold or Mildew

Mold and mildew are indeed common in moisture-rich environments. However, if you are consistently finding mold or mildew around the shower faucet or head, then you may have a leak. To inspect, you will need to shut off the water supply and assess the faucets.

2. Peeling or Flaking Paint

Another common sign of water damage from a bathtub leak is peeling or flaking paint. The peeling can suggest a leak behind the wall. The drywall is becoming damp, which is causing the adhesive of the paint to fail.

3. Water Stains

If you have a shower on the second level of your home, then look for water stains on the ceiling of the lower level. The stains may appear grey or brown, depending on the damage.

4. Sounds

When you turn your shower off, do you hear dripping? Continued water noises after the shower is turned off could indicate a leak in the line behind the wall.

5. Loose Tiles

It is not uncommon for a shower pan leak to cause loose tiles around the tub. Water seeps around the drain, causing the subfloor to dampen and swell, which results in the tile breaking away from the floor.

A bathtub leak or shower leak is relatively common, but you do not want to let it fester. If you believe you have a leak, then contact a plumbing or water mitigation expert for help.

How To Remedy Sewer Backup After a Storm

9/16/2020 (Permalink)

Image of a cartoon showing a flooded basement You can prevent a flooded basement

Basements can be used for many purposes. Some families use them as utility rooms, storage or extra living space. If a heavy storm hits your city, however, a flooded basement can result in serious damage and render it temporarily useless. There are several reasons why this can happen and a few things you can do to prevent or resolve the issue.

Facts About Sewer Backup After a Storm And How To Prevent It.

Why Does It Happen?

Ideally, the sewage system in West Valley City, UT, has the capacity to handle rainstorms. Sometimes, however, certain problems can lead to sewage backing up into people's homes:

  • Extra runoff from new development
  • Flooding of municipal sewer system
  • Open flow from perimeter foundation drain of older houses
  • Multiple clogs or sewer issues in several homes in the area


When every home in your neighborhood is hooked up to the same system, a few problems in one section can cause damage in others. Unfortunately, you cannot control what other people do to protect their sewer lines, but you can take certain measures yourself to prevent a flooded basement.

What Can You Do About It?

The best solution is prevention. If your home has an exterior foundation drain, you can install an interior system and connect it to a sump pump to head flooding off at the pass. To do your part to keep from overtaxing the municipal sewer system, talk to your landscaper and city authorities about better drainage solutions for the runoff from your property. If the sewer does back up into your basement, don't ignore the damage or try to clean it up yourself. Call certified flood mitigation experts to ensure that the cleanup is timely and thorough. This helps you avoid additional damage such as bacteria spread and mold growth.

You can't control how quickly the city's sewer system fills up during a heavy storm. You can, however, prevent a flooded basement and do your part to avoid adding to the problem.