Damage Repair Due to a Faulty Toilet

4/30/2021 (Permalink)

Replace a leaking toilet to avoid further damage.

When your clients' homes flood due to leaking toilets, it may be difficult to understand the details of their claims. There is a reason that SERVPRO is a preferred vendor for many providers. The Claims Information Center gives you and the homeowners you serve in West Valley City, UT, all the information you need to issue an honest and fair payout.

Leaking Toilet Repair

Find the Source

The first step in fixing a leak is figuring out its source. A toilet leak can come from several places:

• Overflowing bowl
  
• Leaky Supply line
  
• Cracked tank
  
• Unsealed base
  

The reason it's important to find the source is that it helps water damage mitigation experts determine the contamination level of the water, which can affect how much it costs to repair the damage. It also determines the type of toilet repair your clients need. In many cases, a leaking toilet can be fixed by replacing the supply line or tightening the bolts at the base. If this doesn't work, however, other steps have to be taken.

Remove the Toilet

While homeowners' policies may not cover the repair of the old toilet, you want them to be able to fix the problem quickly so that no more water damage is done to the home. They or a qualified plumber will likely need to remove the toilet to replace the broken seal underneath it. If the seal itself isn't the problem, they should keep the water valve shut off to the toilet until it can be replaced.

Replace the Toilet

Once the source of the leak has been repaired, the toilet just needs to be put back in place. A certified plumber can ensure that the job is done properly so that no further water damage occurs.

No matter how much damage a leaking toilet causes, SERVPRO's CIC keeps you and your client informed about the repairs that are needed and the subsequent expenses. Choosing SERVPRO as your preferred vendor ensures efficient, excellent service.