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Fire & Water - Cleanup & Restoration

The SERVPRO Claims Inventory System

2/26/2020 (Permalink)

Blue carpet in office flooded with water Local office in West Valley City, UT flooded.

Natural disasters affect entire communities, including West Valley City, UT, homeowners, business owners, emergency response personnel and their families, and insurance representatives. For first responders and insurance representatives, these situations are particularly difficult. These professionals often set aside their concerns about home and family to help others who are also trying to recover from disasters. SERVPRO, an emergency cleanup and restoration company, has made the process of filing an insurance claim a little bit easier for agents.

Three Ways the Claims Inventory System Helps

The restoration company has compiled a lot of vital information and created a system that connects agents to the facts and figures they need to complete claims. This claims inventory system helps in three ways:

  • Histories of claims are available through the system with corresponding numbers, comparisons, statistics, and other figures.
  • A database, run through the corporate headquarters, pulls together information from all over the country.
  • A user-friendly Management Dashboard guides the insurance agent through the system, making it easy to locate needed facts and reports.

When an agent has questions about putting claims together after a major disaster, the claims inventory system often provides the key to getting answers. Local access to nationwide answers speeds up the process of completing claims.

The Claims Inventory in Action

As an agent sets out to complete the paperwork for a client's claim, the professional often looks at similar situations. Through the database, the agent can look up related types of claims or search for comparable circumstances in local and national locations. The inventory system also provides comparisons of the costs required to complete repair work, as well as records of response times and obstacles to completing repairs.

Putting Families on Track for Full Recovery

When disasters affect communities such as West Valley City, UT, recovery requires everyone to work together. The faster an agent can complete an insurance claim, the sooner homeowners and the agent can return to other concerns. With SERVPRO's system, individuals and families throughout the entire community benefit.

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